Roxy Sustainability


Roxy-Pacific Holdings Limited (“the Group”) is pleased to present our sustainability report for FY2019. This is the 3rd edition of our report which demonstrates our commitment to grow our business sustainably as we mature and progress as a company.

FY2019 remains a challenging year for the Group as the business landscape has changed rapidly. Despite the many challenges, we have witnessed the opportunities and new expansion areas that comes with it. In recent years, many companies are giving more emphasis on topics relating to environment, social and governance (ESG) matters especially in business decisions. Likewise, in the Group, we recognise the importance to progress our sustainability efforts as a company to respond to the changing operating landscape and redefine our business resilience.

Early this year in March, the Draft Master Plan 2019 was launched by the Singapore Government. This transforms our business model as it touches on many aspects of development and emphasises on ensuring a sustainable environment for all; creating a caring and inclusive society; and keeping Singapore safe and secure. 1The Master Plan is not just about having more buildings and infrastructure. It is really an exercise to reimagine and remake our city – to think about new versions of urban living that will be more fulfilling and sustainable; to think of new ways to stay relevant to the world. With this, the built environment is impacted, and dynamic shift is in place. Landlords and developers are called upon to re-consider the built environment that current and future stakeholders will require in the face of climate change. These goals tie in with the Sustainable Singapore Blueprint (SSB) that was launched by the Singapore Government as a $1.5 billion plan with a series of environmental goals to be met by 2030. We understands that the private sector’s contribution to the movement is key and will continue to keep this in mind as we continue to evolve and grow in our own sustainability efforts.

Overall, we are heartened that we have embark on the journey of Sustainability Reporting as the cyclical monitoring and coverage increases both vigilance and awareness within the Group. Overall, we found the process to be meaningful and are committed to continue our efforts in stakeholder engagement and more robust data collection for further improvement.

Additionally, we will continue to work closely with our external consultants to further enhance our reporting scope and materials topics which is reviewed as part of an annual process to ensure its relevance to the business strategy and portfolio.

1 Ministry of National Development – Speech by Minister Lawrence Wong at the Draft Master Plan 2019 Exhibition Launch (Mar 27, 2019)


Roxy Foundation


At Roxy-Pacific Holdings we believe that the prolonged success of our business is closely intertwined with the well-being of the society in which we operate. Committed to be a force for positive change, the Group goes beyond charitable donations by encouraging active volunteerism amongst staff.

Incorporated in year 2015, the Roxy Foundation has been our vehicle for active philanthropism with a strong focus on children’s welfare through our vision “Children are our Hope for the Future.” However, 2019 marked a new and exciting chapter for the Foundation which has since recalibrated its vision to focus not solely on children but the entire family nucleus.

The family is the basic building block of our society and we cannot agree more. As such our new vision “Sharing & Caring for Families” represents the Foundation’s goal to branch out our reach to greater causes and beneficiaries. This movement was met with great support from our various stakeholders who concurred with us the need to provide aid to all members within the family taking into consideration the changing demographics and social fabric of Singapore. This has led to an exhilarating year for the Foundation with a total of $442,469.63 donated to both local and overseas causes.

Our efforts were recognised in the 9th PropertyGuru Asia Property Awards (Singapore) where we were presented with a special recognition award for our corporate social responsibility efforts. In addition, the Group was once again presented with the People’s Association Excellence Award by Deputy Chairman of PA and Minister for Trade and Industry, Mr Chan Chun Sing. As always, we strive to do better and evolve to meet the needs of our various beneficiaries in the coming year.

Old is Gold

St Hilda’s Community Services Chinese New Year Lunch - Feb 2019

he year kicked off much fanfare with our annual Chinese New Year lunch in collaboration with St Hilda’s Community Services. A total of 320 seniors and special needs residents were invited for a hearty meal of traditional delicacies served by 25 Roxy volunteers and 55 student volunteers from Tanjong Katong Secondary School at Grand Mercure Singapore Roxy. Entertaining performances by both the elderly and students were thoughtfully weaved into the event with both parties bonding through their numerous talents through song and dance. At the end of the event, red packets (ang pows) were given out to each of the seniors as a blessing for health and prosperity for the year ahead.

The event also marked the official launch of our “Sharing & Caring for Families” vision by Emeritus Senior Minister, Mr Goh Chok Tong. To commemorate the monumental event, the Foundation donated two vans worth $85,000 each to Montfort Care and St Hilda’s Community Services. These vans will go a long way for the beneficiaries. Montfort Care’s van will be used to provide home bathing services for the elderly while the wheelchair friendly St Hilda’s van will be used for chauffeuring clients with restricted mobility.

Belanja@Geylang Serai - May 2019

Hari Raya Puasa marks a time of fasting and strengthening bonds amongst families and friends. Building on our annual tradition, we collaborated with Montfort Care to bring 15 seniors and 10 families on a Hari Raya shopping trip. The event was made possible through our volunteer staff and Victoria Secondary School students who accompanied the seniors and families for a shopping trip at the bustling Geylang Serai Night Market. As we are constantly fine tuning our programs to provide the best for our beneficiaries, the seniors and families were given bigger budgets of $80 and $150 respectively to allow for more flexibility for purchasing as compared to previous years. After battling the heat and heavy crowds, the volunteers and beneficiaries returned to Good Life!Makan to break fast and enjoy a specially catered dinner together.


  • Hari Raya shopping with clients of Montfort care

  • Seniors arriving for the St Hildas Community Services CNY Lunch


We Are Family

12th Charity Car Wash - May 2019

o year in the Group is complete without our signature car wash event which brings many of our staff, business partners and neighbourhood community together. Our management and guest of honour Mr Lim Biow Chuan depicted servant leadership by kicking off the event with the first car wash of the day. Brimming with enthusiasm, the rest of the event proceeded smoothly with the help of 98 staff volunteers who took time away from their work to lend a helping hand through various tasks that ranges between traffic marshalling to washing of vehicles. Delicious packets of bee hoon prepared by Grand Mercure Singapore Roxy were also on sale to raise funds and complement the event. The event saw 123 cars being washed with a total of $138,000 raised through our generous donors and business associates who have proven time and time again that they are firm supporters of our initiatives. All proceeds go to the Roxy Foundation which is managed by the Community Foundation of Singapore to be utilised under the “Sharing & Caring for Families” vision.

Sharing and Caring for Families Dinner - Jul 2019

The Foundation’s first “Sharing and Caring for Families” dinner was hosted at Grand Mercure Singapore Roxy with Associate Professor Fatimah Lateef, MP for the Marine Parade GRC gracing the event as our guest of honour alongside the top donors from the car wash event. Beneficiaries invited to the fun-filled night and were treated to a sumptuous dinner complete with performances by students of Swiss Cottage Secondary School. Highlights of the event include the presentation of $25,000 to South East Community Development Council (CDC) to be used as funds to purchase essential items for needy families across six family service centres as well as the presentation of $5,000 to WeCare @ Marine Parade for the “Roxy Strong Families” Program that caters to kindergarten children from low income families. In addition, 96 students across five schools were each presented with a $500 voucher in financial aid, amounting to $48,000. To further encourage active volunteerism amongst the young, the Group also donated $3,000 to Swiss Cottage Secondary School for their Overseas Outreach Program.

The Learning Journey - Sep & Nov 2019

Back by popular demand, our Learning Journey was a hit with the students of Boon Lay Garden Primary School and Eunos Primary School who participated in a half day behind the scenes experience on what it takes to run the operations of a successful hotel. Through various sessions, a total of 152 Primary five and six students toured the hotel and had a valuable hands-on experience in various departments such as housekeeping, F&B and front office. These valuable experiences provided the students a taste of what an actual working environment is all about and gave them deeper insight into one of Singapore’s most exciting industries.

Roxy Strong Families Award - Oct 2019

2019 also marks the first year in which the “Roxy Strong Families” initiative was introduced. This initiative was to encourage and remind lower income families on the importance of sending their kids to school as part of early childhood education. WeCare @ Marine Parade was presented a sum of $5,000 during the Sharing and Caring for Families Dinner, the amount was used to organise a Superhero themed Children’s Day Celebration for families whose children were enrolled in My First Skool Kindergarten. Mr Klaus Gottschalk, General Manager of Grand Mercure Singapore Roxy, graced the event and presented Giant Supermarket vouchers as well as Popular Bookstore vouchers worth $2,400 for winners of Partnership in Parenting award, Outstanding Student award as well as Book Prize award.


  • Emeritus Senior Minister Goh Chok Tong launching our new Vision statement

  • The van we donated to St Hilda's Community Services

  • Students attending The Learning Journey programme

  • One of the child from Sparkletot receiving the Roxy Super Family Award


The second event that took place was PCF Sparkletots Preschool 43rd graduation ceremony which welcomed Emeritus Senior Minister, Mr Goh Chok Tong as the Guest of Honour. The “Roxy Strong Families” Book Prize award was presented by Mr Teo Hong Lim, CEO of Roxy-Pacific Holdings during the ceremony to celebrate the achievements of the children and their parents who have supported them.

Roxy Movie Event - Nov 2019

Continuing with our tradition, we organized our annual “Movies for the Family” event in November. This year the smash hit Frozen 2 was screened to 248 children and their families from Marine Parade St Hilda’s Community Services and Grand Mercure Singapore Roxy at GV Katong through the sponsorship of Roxy Foundation.

Christmas Event - Dec 2019

In celebration of the “happiest time of the year”, we organized a retro themed Christmas celebration for children and their families from Montfort Care Centre. Held at the Grand Mercure Singapore Roxy, the venue and food were fully sponsored by the Roxy Foundation. Guest were entertained throughout the night with numerous games and a hilarious skit put up by the talented volunteers and clients of the centre. The event was graced by Emeritus Senior Minister, Mr Goh Chok Tong and Mrs Goh who went table to table for group photos.

We Are The World

Hari Raya Dinner for Samsung C&T - June 2019

ince the construction of the long-awaited Marine Parade Station, we have never missed an opportunity to appreciate the hardworking workers whose presence have been a mainstay in the neighbourhood for these past three years. As such in celebration of Hari Raya, we organized a delicious dinner spread for 270 guest workers at the Grand Mercure Singapore Roxy alongside Samsung C&T. The event was hosted by the Group’s CEO, Mr Teo Hong Lim, and included performances by the children of Just Kids Kindergarten.

Over the Edge for Wishes - Nov 2019

This year our Australian/New Zealand team reflected their strong belief in giving back by volunteering our 205 Queen Street building for the Make-A-Wish foundation’s annual “Over the Edge for Wishes” event. This is the second time the Group has volunteered our building for the meaningful event where daring volunteers abseil down the 17-storey tower in the name of raising funds. These funds in turn helps grant life-changing wishes for critically ill children in New Zealand. On top of that, the Group also took part in a matching funds campaign where we matched dollar for dollar raised up to a cap of NZ$10,000 in which overall the event collected a total of NZ$145,000. This demonstrates how the Group can effectively make use of both its physical assets and financial resources for a good cause.

Medan Water Tank Donation - Dec 2019

The Group believes in giving back to society in a sustainable and practical manner. Hence, it co-sponsored a water tank and filtration system for the Panti Asuhan Teruna Harapan children home in Medan, Indonesia. The home provides a refuge for orphans and children from broken families. With the installation of the water tank, 48 children and their caretakers would have ready access to fresh water, which is essential to their daily needs.


  • Handing over the water tank to Panti Asuhan Teruna Harapan Children’s Home in Medan

  • Children from Salvation Army Girls Home in Medan attending the Christmas Dinner on Christmas Day

  • Children from Salvation Army Evangeline Girl’s Home and Tanjong Morawa Blind Children Home getting together for a 1-day programme

  • Samsung guest workers attending the Hari Raya Dinner

  • Participants looking at the view from 205 Queen Street for the Over the Edge for Wishes event


Medan Christmas Celebration Dec 2019

To end the year 2019, we organized our annual Christmas trip to the Salvation Army Evangeline Booth Girl’s Home in Medan. As a collaboration with like-minded partners and friends, the Group co-organized a 3-day itinerary which included a shopping trip, a movie session and a visit to the Tanjong Morawa blind children’s home where the girls were given the opportunity to bring joy to the other children by helping to clean up the premises and playing games with them. This meaningful event culminated with a Christmas dinner held at the Grand Mercure Medan Angkasa Hotel where 55 girls and their caretakers were then treated to a scrumptious Christmas dinner.